utopialabai
ESEN
Team

Experience

Advocacy, decision-making, innovation and technology.

A multidisciplinary team with deep technical experience, in high-level advisory work, advocacy and technology: an uncommon synergy, and one further amplified by what AI now makes possible.

01

Isabel Serra Benítez

Product lead

Urbanist and researcher, with fifteen years at the intersection of design, critical thought and futures studies — ten of them as an academic and researcher at Universidad Diego Portales. Author of the Utopía System, the methodological frame that orders the Lab’s work. She leads the design of engagements: scope, deliverables and the relationship with counterparts.

Track record
  • Head of the Centre for City and Territory Studies, MINVU (2024–2025): 26 professionals across five teams
  • Academic and researcher, Universidad Diego Portales (2012–2022)
  • Led eleven research projects with ECLAC, GIZ, the University of St. Gallen and Columbia University
  • PhD candidate in American Studies, IDEA–USACH
  • MA in Public Management and Policy, Universidad de Chile — Eugenio Lahera Prize
  • Architect, Pontificia Universidad Católica de Chile
LinkedIn ↗
02

Genaro Cuadros Ibáñez

Project lead

Architect and urban planner with a track record in urban and territorial public policy in Chile, across every place where it gets decided: government, municipalities, academia, cooperation and the private sector. He leads project execution and the relationship with the public sector.

Track record
  • Head of the Planning Secretariat (SECPLA), Municipality of Recoleta (2025–2026)
  • Consultant to ECLAC–UN on mobility and urban development (2021–2023)
  • External consultant to the IDB for SERCOTEC’s Commercial Neighbourhoods Programme (2023–2024)
  • Director of the City and Territory Laboratory, Universidad Diego Portales (2011–2020)
  • Member of the Presidential Commission for Urban Mobility (2016–2017)
  • Coordinator of Critical Neighbourhoods, Quiero Mi Barrio programme, MINVU (2005–2008)
  • MSc in Applied Sciences, Urbanism and Territorial Development, UCLouvain — with distinction
LinkedIn ↗
03

Ariel López López

Team member

Transport engineer and urban planner. He treats mobility as what it is — who can reach where, in how long and at what cost — rather than as an infrastructure problem solved by building. That reading is what he brings to territorial engagements: a transport system reveals a city’s structure of opportunity before any aggregate indicator does.

Track record
  • International consultant to ECLAC and UNDP
  • Adviser to the National Council for Territorial Development (CNDT)
  • Court-appointed traffic expert, Courts of Appeal of Santiago, Valparaíso and Rancagua
  • Head of Studies and Projects, W Ingeniería
  • Lecturer in Transport Engineering, UTEM and Universidad Andrés Bello
  • PhD candidate in Territory, Space and Society, FAU — Universidad de Chile
  • MA in Urbanism, Universidad de Chile
  • Transport and Traffic Engineer, UTEM
LinkedIn ↗
04

Willy Maikowski Correa

Team member

Software engineer, with his track record in systems that run every day rather than in demonstrations. Engineering Manager at Buk and previously at Universidad de Chile’s Ucampus Technology Centre, where thousands of people use the academic management software daily. With Ariel he built the real-time monitor of Santiago’s buses on Red Movilidad’s GPS feed: precisely the Observatory’s problem — turning a raw stream into something a person can look at and decide on — solved with public data and on nobody’s commission.

Track record
  • Engineering Manager at Buk
  • Ucampus Technology Centre, Universidad de Chile
  • Real-time monitor of Santiago’s buses (velocidades.seguimos.cl), with Ariel López
  • Thesis supervisor in Computer Science Engineering, FCFM — Universidad de Chile
LinkedIn ↗
05

Dolores Reyes Guarda

Team member

Architect with experience in housing, urban and public works policy, from both central government and municipal management: policy analyst and adviser at the Presidential Cabinet and, before that, architect at the municipalities of Ñuñoa and Las Condes.

Track record
  • Policy analyst and adviser, Public Policy and Follow-up team of the Presidential Cabinet, Office of the President of Chile (2022–2026)
  • Architect, Urban Advisory Office of the Planning Secretariat (SECPLA), Municipality of Ñuñoa (2021–2022)
  • Architect, Urban Development Department, Municipality of Las Condes (2017–2021)
LinkedIn ↗
06

Pablo Levine Mardones

Team member

Architect and urban designer trained between Santiago and Zürich. His built work is public pieces that resolve a fracture in the territory before they resolve a brief: a footbridge stitching together two parks split by a motorway, a border complex, a school building. That reading of infrastructure — what it connects, for whom and at what cost — is what he brings to the Lab’s urban engagements.

Track record
  • Chair of Architecture and Urban Design (Prof. Hubert Klumpner), ETH Zürich
  • First prize and built work: Araucano–Juan Pablo II parks footbridge competition, Municipality of Las Condes (2010), with Juan Francisco Garcés and Juan Ignacio Muñoz
  • Associate architect, School of Architecture Building, Pontificia Universidad Católica de Chile (2015–2016)
  • Los Libertadores border complex, Chile–Argentina
  • Master of Advanced Studies in Urban Design (MAS UD), ETH Zürich (2018)
  • Architect, Pontificia Universidad Católica de Chile
LinkedIn ↗
Declared capacity

With the hours available today, the Lab sustains two strategic projects in parallel and four Observatory subscriptions. We say so because a third simultaneous project breaks the quality, and we would rather say it up front than later.